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Our mission is to provide schools the technology resources and support necessary to ensure the success of all students. At the same time, we are committed to providing first-class support for the operational technology needs across Highline.
Mark oversees the Department of Technology Services (DoTS) and is responsible for the design and implementation of districtwide data and voice infrastructure, software applications and use, internet connectivity and traffic, data security and end-user technical support.
Katie Luksan, Director of Data Integration & Visualization
Katie's primary role is to keep applications operable and communicating with third-party tools such as InTouch, TouchBase, Data Warehouse, Insight, collab, MealTime, state reporting and more. She ensures our student information system is reporting accurate and timely information to OSPI.
Becky manages the rollout and support of systems. This work includes providing training, creating help resources for staff and configuring data entry. She can assist in data transfers, application rollout, training, support, information gathering and first-line teacher assistance. In addition, Becky manages projects where third-party software integration and documentation components and integration with other information systems is needed. Becky and her team liaisons are responsible for testing application operation, integration and data paths to confirm that data does not get lost between all of the third party software.
Rob, as the Senior Device Administrator, is responsible for providing guidance, leadership and management to Tier I, II and III staff. Job responsibilities include personnel input including hiring, training, scheduling, evaluation and performance reviews for staff. Consults with and coordinates schedules and work for school Principals and Building Contacts regarding hardware and software installations and technology support requests. Provides daily supervision to support personnel and facilitates customer service policies, objectives, and initiatives. Develops and establishes procedures and policies governing customer correspondence and the handling of customer complaints. Supports key Instructional and Enterprise Technology goals. Works in tandem with Senior Network and Senior Systems Administrators to strategize, support and keep staff apprised of work while keeping the district operational including student, certificated, classified and administrative end-users. Reports to the Director of Infrastructure and Services.