For support of computers, networks, phones, software or the website, please submit a work ticket for fastest service. If you are unable to submit a work ticket, please call 206-631-7676 and select your service area from the phone tree.
Options for Service areas are listed below.
Option 1 For self-help and outage notices, Press 1.
Option 2 To reach the Cascade Service Area, (Cascade, Evergreen, Hazel Valley, Mt. View, New Start, Shorewood or White Center Heights)
Option 3 To reach the Sylvester Service Area, (Big Picture, Gregory Heights, Highline, Marvista, North Hill or Sylvester)
Option 4 To reach the Pacific Service Area, (Des Moines, DSM / Science Kits, Midway, Mt. Rainier, Pacific or Parkside)
Option 5 To reach the Glacier Service Area (Beverly Park, Cedarhurst, Glacier, Hilltop, Raisbeck, Seahurst or Southern Heights)
Option 6 To reach the Chinook Service Area (Bow Lake, Camp Waskowitz, Chinook, Madrona, McMicken, Tyee or Valley View)
Option 7 To reach support for Choice, Woodside, WELS, PSSC, MOF or Transportation
Option 8 To reach support at Central Office
For Self-Service support, please visit the Collab Support page.
- Global Protect
- Reset a Password
- Microsoft Office
- Office 365
- Google Apps for Education
- Cisco Phones
- Timecard Online
Global Protect allows you to connect virtually to the district network from a network outside the district, such as your home internet connection.
Please follow the Collab Support page instructions for set up or call 206-631-7676.
Are you already logged onto your computer? Click on Ctrl+Alt+Delete. Select the Change Password option and reset your password.
Can't log into your computer? Call at 206.631.7676 to contact your building technician or email the eHD using a personal email address to reset your password.
Send email to the eHD with the student's Name, ID number, and birthdate. We will reset the password and reply to your email to confirm.
Synergy is our student information system.
Username: District Username
Password: District password
Please contact IMS Help if you are unable to login or need other help with the system.
Monday - Friday
7:00 a.m. - 4:30 p.m.